Privacy Policy
Ratefair – Mortgage Brokers Who Care
Effective Date: May 8, 2026
At RateFair (“RateFair”, “we”, “our”, or “us”), protecting your personal information and privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, submit forms, communicate with us, or use our services.
By using our website or providing your information to us, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Full name
- Email address
- Phone number
- Property-related information
- Mortgage and financial information
- Information submitted through online forms, advertisements, or applications
- Any other information you choose to provide
We may also automatically collect certain technical information when you visit our website, including:
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and analytics information
How We Use Your Information
We may use your information to:
- Respond to inquiries and requests
- Contact you regarding mortgage products and services
- Assess mortgage eligibility and financing options
- Provide mortgage advice and support
- Improve our website, services, and user experience
- Send updates, educational content, or promotional communications
- Comply with legal, regulatory, and compliance obligations
Communication Consent
By submitting your information through our website, forms, or advertisements, you consent to being contacted by RateFair or one of our licensed mortgage professionals by:
- Phone
- SMS/text message
You may opt out of marketing communications at any time.
Facebook & Third-Party Lead Forms
If you submit your information through Facebook, Instagram, or other third-party advertising platforms, your information may be shared with us according to the privacy policies of those platforms.
We use this information solely for the purposes described in this Privacy Policy.
Sharing of Information
We do not sell your personal information.
We may share your information with trusted third parties when necessary to provide mortgage-related services, including:
- Lenders
- Financial institutions
- Mortgage insurers
- Credit bureaus
- Compliance providers
- Technology and service providers
- Regulatory authorities where required by law
All third parties are expected to protect your information appropriately.
Data Security
We take reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, misuse, disclosure, or loss.
However, no online transmission or storage system can be guaranteed to be completely secure.
Cookies & Analytics
Our website may use cookies, analytics tools, and similar technologies to improve user experience, analyze website traffic, and support marketing efforts.
You may adjust your browser settings to refuse cookies if you prefer.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Your Rights & Choices
You may request to:
- Access your personal information
- Correct inaccurate information
- Withdraw consent where applicable
- Request deletion of certain information, subject to legal or regulatory requirements
To make a request, please contact us using the information below.
Retention of Information
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy and to comply with applicable legal, regulatory, and business obligations.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Ratefair – Mortgage Brokers Who Care
Website: www.ratefair.ca
Email: info@ratefair.ca